Customers
Subscriber CRM
Manage customers, service locations, packages, balances, and payment history from one searchable workspace.
The operating system for modern ISPs
Your network, customers, and revenue—finally in sync.
Manage billing, subscribers, MikroTik devices, hotspot vouchers, payments, and support from one focused workspace built for teams that keep communities connected.
No card required
MikroTik ready
Built for local payments
From field to finance
Keep every connection visible from install to invoice.
One workspace
Replace scattered tools and spreadsheets
Live visibility
Know what is connected and what is paid
Built to scale
Add stations, teams, and customers with ease
Product preview
See the whole operation at a glance.
Move from subscriber activity to revenue and device health without switching between disconnected tools.
app.ispinnacle.co.ke
Online users
111
Live usage visibility
Tracked revenue
KES 66.7k
Billing and payments
Devices online
6 / 8
Network availability
Product depth
Everything an ISP team needs to run cleaner operations
Billing, hotspot access, payments, network visibility, messaging, and analytics are brought together so operators can manage growth from one place.
Revenue
Automated billing
Track invoices, payments, revenue, expenses, and plan renewals without chasing spreadsheets.
Network
MikroTik operations
Keep packages, stations, vouchers, and connected devices aligned with the way your network is actually run.
Payments
Payment workflows
Support mobile money, card, manual payments, reconciliations, and customer payment links.
Hotspot
Hotspot vouchers
Create, sell, monitor, and expire vouchers for prepaid hotspot access across locations.
Messaging
SMS reminders
Send payment alerts, service notices, and bulk campaigns from KES 0.5 per SMS.
Insights
Business analytics
See customer growth, revenue sources, active packages, and device availability as the business changes.
Security
Secure access
Protect accounts, devices, and operational data with role-aware workflows and safer authentication paths.
Payment integrations
Meet customers where they already pay.
Keep collections close to the rest of the operation with support for local and regional payment channels, manual receipts, and cleaner reconciliation workflows.
M-Pesa
KopoKopo
Paystack
Flutterwave
PawaPay
Manual receipts
Operating model
From signup to paid invoice without losing the thread.
Keep the daily path simple for your team: add a subscriber, activate access, collect payment, then use the dashboard to see what needs attention next.
Step 1
Create the customer
Capture identity, location, contacts, package, and billing preferences.
Step 2
Activate service
Connect the customer to packages, vouchers, stations, and devices.
Step 3
Collect payment
Record, reconcile, and analyze payments across your preferred channels.
Step 4
Monitor performance
Use reports to spot revenue movement, online users, and network pressure.
Network edge stack
Practical services that sit close to your ISP workflow.
RADIUS authentication
Centralize subscriber authorization and package rules.
RouterOS control
Keep stations, devices, and access policies easier to operate.
Hotspot portal
Sell access through branded voucher and captive portal flows.
Customer alerts
Send reminders before payment, suspension, or service changes.
Reports and retention
Give owners the numbers they ask for first
Revenue, online subscribers, packages, expenses, and payment sources are the dashboards that turn an ISP tool from nice software into a management system.
Revenue sources
PPPoE + Hotspot
Export-ready reports
PDF, Excel, CSV
Customer touchpoints
Portal, SMS, payment links
The business behind the network, made visible.
ISPinnacle gives owners and operators a clearer view of who is online, who has paid, what is growing, and where service needs attention.
Billing and invoicing
Hotspot vouchers
Payment reconciliation
Customer messaging
Network visibility
Business reporting
Demo-ready proof
See how ISPinnacle fits your operation before you switch.
Use the demo to walk through real workflows with your team: customer onboarding, package setup, payments, hotspot access, reports, and daily operating controls.
Customer and package setup
Billing and payment flow
Hotspot and voucher journey
Reports owners need weekly
Built around ISP departments
Owners, billing teams, support staff, and network operators can work from the same source of truth.
Safer operational control
Reduce scattered access to customer balances, device records, vouchers, and revenue reports.
Ready for hands-on rollout
Use the demo conversation to map ISPinnacle to your packages, payment channels, stations, and customer flow.
Talk to the team
See how ISPinnacle fits your operation.
Tell us about your ISP operation and we'll walk you through the workflows that matter most: customers, packages, payments, vouchers, and reports.
Direct support
Let's map your next step.
Share your current setup and the team will help you identify the clearest route into ISPinnacle.
Support hours
Monday–Friday, 9:00 AM–6:00 PM EAT
Saturday, 10:00 AM–2:00 PM EAT
Request a guided demo
We'll tailor the walkthrough to your network, payment rails, and customer journey.