Subscriber billing records
Keep packages, balances, invoices, receipts, renewal dates, and payment history attached to each customer.
Billing operations
ISP billing software built for Kenyan providers
ISPinnacle connects customer records, package status, payment activity, and operational reporting so growing providers can replace scattered spreadsheets and manual reconciliation.
What it brings together
One operational view, fewer handoffs
Manage ISP customers, recurring billing, invoices, payments, expenses, and network operations in one Kenya-ready workspace.
Local payment workflows
Record and reconcile M-Pesa and other supported payment channels alongside manual receipts.
Revenue and expense visibility
Review collections, active services, expenses, and monthly billing snapshots without rebuilding reports by hand.
Network-aware operations
Connect billing context to MikroTik devices, stations, PPPoE services, hotspot packages, and vouchers.
Typical workflow
From setup to daily operation
Create the subscriber
Capture contacts, service location, selected package, and billing preferences.
Collect and reconcile
Track payment activity against customer and voucher records as money moves.
Review the operation
Use billing and network reports to identify overdue accounts, revenue movement, and service pressure.
Common questions
Answers before your first call
Is ISPinnacle designed for Kenyan ISPs?
Yes. ISPinnacle is built in Kenya and supports local operating patterns including KES pricing, M-Pesa-oriented payment workflows, MikroTik networks, PPPoE, and hotspot vouchers.
Can billing and network records stay connected?
Yes. Customer packages, payments, devices, stations, vouchers, and reporting are managed in the same workspace.
How is ISPinnacle priced?
PPPoE is billed per active user each month, while hotspot usage follows a revenue-share model with a monthly minimum. See the pricing page for current details.