Customer connection records
Attach PPPoE connection details and package state to the right customer and organization.
Subscriber access
Keep PPPoE, RADIUS, and billing working together
ISPinnacle gives support, network, and finance teams a shared view of subscriber access instead of separating authentication data from customer and payment records.
What it brings together
One operational view, fewer handoffs
Connect PPPoE customer records, packages, RADIUS authorization, MikroTik profiles, payments, and monthly billing snapshots.
RADIUS authorization
Use the dedicated RADIUS integration service for authorization decisions at a validated API boundary.
MikroTik profiles and pools
Work with RouterOS PPP profiles, pools, and secrets while retaining package and customer context.
Active-user billing snapshots
Record monthly active PPPoE usage for predictable per-user organization billing.
Typical workflow
From setup to daily operation
Assign a package
Connect the subscriber to the correct service plan and operational profile.
Authorize access
RADIUS and RouterOS services use validated server-side records during network access workflows.
Track active service
Review customer state and monthly snapshots for billing and support follow-up.
Common questions
Answers before your first call
Does ISPinnacle include a RADIUS integration?
Yes. The repository includes a dedicated REST service for FreeRADIUS RLM integration, connected to ISPinnacle's customer and package data.
How are PPPoE users billed?
Current pricing is KES 30 per active PPPoE user each month, based on monthly organization usage snapshots.
Can MikroTik PPP profiles be managed?
Yes. Device workflows include PPP secrets, profiles, pools, packages, and customer connection records.